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Case Studies

We have been delivering Better Conversation across Leeds since 2018. Below you will find some case studies of people who have taken part, and how it has helped them in their role.

Heather Smith, a Consultant Pharmacist in Older People’s Medicine, took part in this interview, in which she talks about the importance of conversations.


Paediatric Liver Transplant Pharmacist Penny talks to Facilitator Amy about her experience working with Better Conversations Team.