This is what some of the people who have been on the Better Conversations Skills Day had to say about the session...
Workers from right across the health and care system in Leeds have already attended the Better Conversations Skills Day. Here is a selection of the feedback we have received from those that have attended.
“There have been positive changes in using the conversation record more effectively to draw out information, enabling and empowering.” Deputy Manager at Leeds City Council Adults and Health Service, after their team attended the skills day.
“The course you guys present is absolutely awesome and very though provoking. It’s exactly what I needed. You both are great!” – Sarah Taylor-Marshall, Business Analyst at Leeds Community Healthcare NHS Trust.
“I have learnt a lot about how a positive conversation can have an impact on someone’s life. Brilliant day, I will recommend to colleagues”. Anonymous, Leeds City Council Adults and Health Service.
“I was encouraged by the positive feedback he received from others regarding his communication skills and liked finding out about.” Health Support Worker at Leeds and York Partnership NHS Foundation Trust.
“I attended Better Conversations and I thoroughly enjoyed it and would highly recommend it.” Anonymous, Leeds Teaching Hospital NHS Trust.