As a result of the Covid-19 pandemic we have had to cancel our classroom based training until it is safe for us to meet again. Whilst that training is on hold we have developed two online training options.
This one hour online session is a short introduction to Better Conversations, running through some core communication skills and the opportunity for staff to reflect on their current practice.
By the end of the session staff will be able to:
These 3 hour sessions provide staff the opportunity to reflect on how they’re feeling and what impact their conversations are having. Our approach focuses on how staff can support the public to be more actively involved in their own health and care, encouraging the collaborative conversations which are central to the way we want to communicate as a city.
Questions we consider:
If you work in health and care in Leeds, at any level, then this course is for you.
Below are just of few of the teams and organisations we have already worked with:
And many many more…
Please follow the link below to access our one hour self-learning course.
Please follow the link below to book onto a Skills Workshop via Eventbrite.
If you have any questions, please give us an email:
“Thanks for providing me the opportunity to do this e-learning on better conversations. I have enjoyed and above benefited massively from the session. The session has helped me reflect on my conversational skills and has identified the areas of my strength and weakness.” LCC
“The package was really good. I especially found the empathy section useful. I always think I have empathy, but I think there are other things I need to do.” LTHT
“I really enjoyed the presentation and was a bit sad when I had reached the end!! I would definitely like to book onto a face-2-face session when COVID 19 has resolved.” LTHT