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Using technology to improve care

Some of the changes we are making in Leeds involve using technology better to improve the care and support of local people.

Examples include the  Leeds Care Record, Summary Care Records and the Leeds Intelligence Hub.

The NHS and Leeds Council are working closely with many other organisations including NHS England, Health & Social Care Information Centre and national informatics experts to look at ways that we can use technology more innovatively to improve people’s health outcomes and make services more joined-up.

The main focus is on areas such as secure email, information governance and transforming public service infrastructure to support integration, including integrated digital care records.

This work also includes an approach called ‘citizen-driven health’. This involves talking with citizens about their lives and goals, then developing technologies which support them and the people in their support networks to remain as well as possible and lead the life they want.

Technology to help you at home

Telecare and telehealth services use technology to help you live more independently at home. They include personal alarms and health monitoring devices. They are especially helpful for people with long-term health problems, as they can give you and your relatives peace of mind that you’re safe in your own home and that your health is stable, without you having to make regular visits to your GP.

Read more about these types of systems here and find out what’s available in Leeds here.

Sharing health and care information

Leeds has a vision to be the best city for health and wellbeing and to be a global leader for health innovation. Using and sharing information about citizens underpins this ambition yet there is often hesitancy around sharing information, even when this may lead to improved health outcomes and reduced health inequalities. Involving citizens in the discussion from the beginning is crucial.

Joined Up Leeds was developed as a two week period of conversations taking place across the city. Citizens discussed how their health and wellbeing data could and should be shared, the benefits of sharing, the concerns they have, and how information could be used for the benefit of people in Leeds. This report summarises the main findings from Joined Up Leeds.

Following on from the success of Joined Up Leeds, Joined Up Leeds 2 gathered the views of local people to find out whether Leeds residents want a Personal Health Record, how they would use it and how it might affect their health and the relationship they have with their healthcare providers. A Personal Health Record is an electronic record that individuals can use to help manage and share their health information. The main findings from Joined Up Leeds 2 are summarised in this report.