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Citizens

What does the Leeds Health and Care Plan mean for Citizens?

The proposals for change within the draft Leeds Health and Care Plan will focus on working with people to make improvements to the health of people in Leeds.

The NHS Constitution explains that we all have a number of rights in terms of accessing health care services. As well as these rights, we all have responsibilities as citizens.

The NHS Constitution

Patients and the public: our responsibilities

The NHS belongs to all of us. There are things that we can all do for ourselves and for one another to help it work effectively, and to ensure resources are used responsibly. You can make a significant contribution to your own, and your family’s, good health and wellbeing, by taking personal responsibility for it.

Living a healthy life to keep myself well

Some illnesses can’t be prevented but many can. We want to reduce avoidable illnesses caused by unhealthy lifestyles as far as possible by supporting citizens in Leeds to live healthier lives.

By continuing to promote the benefits of healthy lifestyles and reducing the harm done by tobacco and alcohol, we will help people to remain healthier and reduce the health inequalities that exist between different parts of the city.

Support will go much further than just offering advice to people. We will focus on improving things in the areas of greatest need, often our most deprived communities, by providing practical support. The offer will increase, and will include new services such as support to everyday skills in communities where people find it difficult to be physically active, eat well or manage their finances for example.

Healthcare professionals, people and services will connect up to make sure that everyone has access to healthy living support, such as opportunities to take part in physical activity.

Health and care services working with me in my community

As well as preventing ill health, with the right help and support we could all do more to manage our own health better and, where it is safe and sensible to do so, provide more care for ourselves.

People will be given more information, time and support from their GP (or family doctor) so that they can plan their approach to caring for themselves and managing their condition, with particular support available to those who have on-going health conditions, and people living with frailty.

Going to a hospital only when I need to

Access to hospital treatment when we need it is an important and limited resource, with limited numbers of skilled staff and beds.

More care will be provided out of hospital, with greater support available in communities. This might include additional clinics or support for things such as muscle or joint problems that don’t need to be looked at in hospital. Similarly there will be more testing, screening and post-surgery follow-up services made available locally to people, rather than them having to visit hospital for basic services.

Accessing rapid help when needed to allow me to return to managing my own health in a planned way

Making sure that people with an urgent health or care need are supported and seen by the right team of professionals, in the right place for them first time, is essential. It will be much easier for people to know what to do when they need help straight away.

Currently there are lots of options for people and it can be confusing. As a result, not everyone is seen by the right medical professional in the right place.

The urgent care system in Leeds (and elsewhere) can confusing to navigate. There are many options available to people when they have an urgent care need, including GPs, 999 NHS111, two A&E units, a walk-in centre, two minor injuries units, and local pharmacies across the city.

This will be made much simpler, whilst ensuring that people know where to go and what to do so that they’re always seen by the right people first time.